I needed to sign back up for online access to one of my bank accounts. I used to have this all automated through Quicken but at some point it broke and I never seemed to get around to fixing it. I couldn't remember the account password so I requested it to be changed. They had a cool step where they had me select which phone number I had registered with the account would be called. As soon as I hit "Next" they (well, their automated system) was calling. They wanted me to confirm the fact that I was expecting the call and to enter a code which was shown on the screen. As soon as I did that it allowed me to continue on to change my password.

That was pretty cool - a pretty painless way of ensuring I'm really who I say I am. Imagine how disappointed I was when I started typing in my new password:

Really? No special characters and I'm limited to 12 characters for access to my bank account? (sigh). My LinkedIn account has a more secure password than this. Lame.